Everyone acknowledges that although one can select the most suitably qualified and experienced staff when they are being paid, with full time volunteers one has to accept those few who offer.
The challenge is then to integrate them into the most appropriate sphere of work for them with sufficient supervision and a load that helps the mission without over-stressing them. I try to obtain a balance of serving the crew as individuals and serving the mission so that it does not fail. Flexibility is key dealing with those from very differing backgrounds.
With people who have never worked in their lives before, obviously this can be a challenge. It is natural for people to selfishly seek what they can get out of it rather than concentrate on how they can help the mission which exists to help others. Those who come with totally unrealistic expectations can have their hopes dashed! Those who believe that being aboard a yacht means a life of sipping Martinis on the aft deck may be disappointed!
It is common for those coming on board for the first time to be surprised at just how much physical work is entailed in raising and setting sail on a traditionally rigged vessel. Then when I explain that one normally spends far more time on any boat maintaining and repairing than sailing, it can be a shock.
Sometimes when struggling one may wonder if one is really on the right path. However when the benefits to those in need are seen, it makes it all worthwhile. When one sees miracles happen, the efforts are justified! In the midst of strife can be the assurance that it is dramatically changing people lives!